Collection of data
Effective from: October 2025
At Dualfix Solutions, we respect your privacy and are committed to protecting any personal information you share with us. This notice explains what data we collect, how we use it, and the rights you have under data protection law.
1. What Information We Collect
When you contact us through our website, we may collect a few basic details so we can respond to your enquiry, such as:
- Your name
- Email address
- Phone number
- The information you include in your message
We don’t track visitors or collect analytics data.
2. How We Use Your Information
We use your information to:
- Respond to your enquiry or request a call-back
- Prepare quotes or arrange consultations
- Keep a record of our communication
We only use your details for the reason you contacted us and will never sell or share them for marketing purposes.
3. Legal Basis for Using Your Data
Under the General Data Protection Regulation (GDPR), we rely on:
- Your consent when you submit your details voluntarily through our website
- Legitimate business interests to communicate with customers and manage enquiries efficiently
4. How Long We Keep Your Data
We keep your details only as long as needed to respond to your enquiry and manage any ongoing work or service. After that, we delete it securely.
5. Sharing Your Information
We don’t pass your information to anyone else unless:
- It’s required by law, or
- You ask us to do so (for example, when referring you to another professional).
6. Your Rights
You have several rights under GDPR, including the right to:
- Access a copy of the information we hold about you
- Ask us to correct or delete your data
- Restrict or object to how we use your data
If you’d like to exercise any of these rights, please email info@dualfixsolutions.ie.
7. Keeping Your Data Safe
We use reasonable technical and organisational measures to protect your information from unauthorised access, loss, or misuse. While no system is completely secure, we take data protection seriously and handle your information carefully.
8. Links to Other Sites
Our website may include links to other websites. Once you leave our site, we’re not responsible for how those sites handle your data, so we recommend reading their privacy notices too.
9. Updates to This Policy
We may update this policy from time to time. The most recent version will always be available on our website, showing the latest effective date.
10. Contact Us
If you have any questions about how we handle your personal data, please contact us at:
📧 info@dualfixsolutions.ie
